Beonic Pty Ltd
Computer Services in Stonnington

World leader in retail intelligence solutions, visitor traffic analytics, audience measurement and customer service management. Beonic provides a justifiably significant competitive edge by delivering real-time information and actionable process. Beonic has extensive expertise in systems design; process design and management; cutting-edge technology design; custom technology services; project planning, management and integration; analytical and interpretive services; dedicated network operations centre; service level agreements. Products include traffic insight, queueing efficiencies, store layout productivity, department & product sales conversions, queue assist & beonic tv. Use beonic products to capture and analyse critical key performance indicator (kpi) factors such as store, traffic pro, consumer behaviour measures and customer service measures. Beonic offers tools and services to provide measures for consistency in retail operational management. The measurement and analysis of foot fall (also referred to as head count, pedestrian traffic and traffic flow) gives our clients results-oriented data in the fields of sales conversion; visitor traffic analytics; labour scheduling and productivity; queue management; audience measurement.

Every business has questions they want answers to. bionic Technologies’ solutions present answers to questions that every business should be asking in order to improve productivity. Finding the SweetSpot is about finding the place where people, purse and product arrive together the zero moment of truth. bionic Technologies uses consumer touch points and data inputs to create a comprehensive picture of the customer and their path to buy and then analyses those touch points to maximize the customer experience. Accepting a customer better and communicating with them in a meaningful and contextual way both enhances loyalty and increases profitability. The platform delivers actionable insights that establish an onetoone consumer relationship, so that businesses can enhance customer experiences and improve profitability. Defining and measuring the customer path to buy enables businesses to deliver a seamless and rewarding experience for customers so they will choose to come back time and again. As the path becomes more seamless, measurable and actionable, so the business becomes more profitable. Businesses earnings from the ability to gather suitable and short data, which is then easily translated to actionable marketing that improves customer experience, business efficiency and sales conversions. Successful activation of a company’s ideas and strategies is based on key intelligence and safe research interpreting insights and translating these into an innovative strategy and creating truly engaging multichannel experiences. bionic also provides the research required to make lofty impact decisions about marketing products where it matters most at the point of sale. bionic is committed to developing a robust operational system of engagement that provides superior customer service, increasing project effectiveness and up sell opportunities. Regarding staffing, bionic appreciates that capturing authentic time data about staff whereabouts and utilizing this information to better manage a facility and business allows management to focus on growing the business, helping to enlarge efficiency, reduce negligence and liability claims, lower operational costs and improve compliance as well as manage staff and arrive goals set out by upper management.